Good for a quick pick up. Looks nothing like the ones in the commercials. Small and under stocked. Help desk in the back NOT friendly or accommodating. Now that True Value is back in business, no need to ever go there again.
The Williams sales staff was more than able to order the Anderson window that my Architect had specified. Also they were able to give me literature on Storm Doors for my house.
Williams folks are always friendly to me. They have all kinds of lumber for projects inside and outside. Prices are decent. Locally owned and operated.
Good prices for good materials.
Sales staff at Williams Lumber was very Professional & courteous, unlike Dain's Lumber in Peekill, where the sales staff was rude to me and to the Architect I brought with me.
I am looking forward to using Williams Lumber for my renovation needs.
The showroom was well organized, and well lit. They have an amazing selection of Hardware !!!
The salesman in the rear of the store treated me like an idiot because I don't know how to speak lumber jack. I clearly told him that I don't know how lumber is cut but I explained what I needed. "I need pine and something that is 12 feet long by 9 3/4 inches wide and about 1 inch thick". Well that wasn't good enough- we go back and forth about how lumber is cut, he sighed about 3-4 times, smirked, rolled his eyes, and his attitude was overwhelming. He tells me it'll be $34, I tell him that something is wrong because it's my third time buying lumber from them and "it's usually $24-$25". OHHH he rolls his eyes again and clenches himself like he just heard nails on a chalkboard. I tried to tell him again what I need and he interrupts me! "Lumber isn't cut that way! Lumber is cut like this!" And he tries to educate me in a way you would speak to a 3 year old. Then he takes the wood example and pushes it down on the counter with force as if he was fed up with me. The manager (or whomever he was) walks over and stands next to me and listens to us go back and forth. I slam my wallet, tell him i'll just go somewhere else and stormed out of the store. I get into my car and the manager starts walking towards me, explains to me that his employer shouldn't have treated me like that, and that he understood what I needed and that he would be happy to get it for me. I already had steam coming out of ears and was too pissed off to accept his offer- even though I greatly appreciated it. I ended up going to home depot and was WAYYYY happier with the price and service.
Williams Lumber Inc is a US Hardware Store based in Hopewell Junction, New York. Williams Lumber Inc is located at 908 NY-82, Hopewell Junction, NY 12533, USA.
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